The Sites
How often do you visit the sites?
What is the primary reason you visit?
What is your overall rating of our site on a scale of 1 to 10?
If you didn't give us a 10, what improvement would you like to see?
What features or content would you like to see more of on our sites?
Any other general comments about our sites?
Interaction With Our Mistresses
How would you rate your customer service experience with our staff, from 1 to 10?
If we didn't get a 10 - how can we improve?
Have you called us before? If so, how often do you call?
Did you email/have you emailed or instant messaged before you called?
If so, was your inquiry addressed promptly, courteously and thoroughly?
If you email a Mistress prior to calling, how long are you willing to wait for a reply before you move on to a different Mistress?
How would you rate the overall quality of your calls with our Mistresses? How can we improve?
Our Mistresses
Do you find that our site offers a wide enough variety of Mistresses?
What different types of Mistresses would you like to see on our site that we don't offer already?
What can our Mistresses do (within reason, of course!) to make your calls and site visits more enjoyable?
Chat Room
Have you visited our chat room? If so, how often do you visit?
What is your primary reason for visiting the chat room?
Do you find the Mistresses in the chat room friendly, welcoming and helpful?
What events or features can we add to the chat room to make it more enjoyable?
Customer Service
If you've had to call our dispatch center for a customer service concern, was your concern resolved promptly, to your satisfaction?
Do you have any suggestions for how we can improve customer service?
If you would like Ally to contact you via email to discuss your feedback, please leave us your email address.
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