You know about our 100% Satisfaction Guarantee, right?
No? Well let me tell you about it! It’s pretty simple: If you have a call, and it’s not 100% amazing, please let us know by calling Dispatch (800 356 6169), or emailing us at support at enchantrixempire dot com, and we’ll make sure you aren’t charged for the call. You can either receive a credit toward your next call, or a refund – whichever you prefer.
If you’re on a call and you feel that the Mistress you’re speaking with is not a perfect fit for you, simply end the call, and you’ll be connected to dispatch. The Dispatcher will help you select another Mistress to speak with, and there will be no charge for the original call.
This Guarantee is part of our Promise to our Customers – when you have some time, look it over and see why LDW/Enchantrix is the phone sex service that loves its customers the most!
So if you’ve never placed a call with us before, because you’re not certain that phone sex is for you, or you’ve had mixed quality phone experiences in the past – fear no more! We’ve got you covered 🙂 And to make sure that you’re connecting with the Enchantrix that will be the best fit for you, you can visit Help My Cock to chat with our Live Help Matchmakers, or fill out our Pre-Call Questionnaire before you make your call.
And how do we make any money if we’re giving away calls for free? Because it rarely happens that our callers are not thrilled with their calls!
We’d love to hear your thoughts about how important this Satisfaction Guarantee is to you. Was it one of the reasons you decided to call us? Have you ever used it? Are you just learning about it now? Will it make you more likely to give us a call now that you know about it? Share your thoughts in the Comments section – thank you!
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It certainly gives me great peace of mind knowing that the guarantee is there. I have never had to use it fortunately as the ladies are extremely good at the service they provide!
I know that each call will be great with my current wonderful mistress (Big Smile V), but if we miss each other it opens up a safe exploration of the other sexy ladies.
Way to go Ally in giving us freedom to explore this amazing place you created worry free!
SO important for callers to know this! LDW is a place full of intelligent, unique phone sex Goddesses…. if one isn’t a good fit for you, another will be– no need to be shy about taking advantage of a Guarantee provided by the company confident enough to have one.
I do think the wonderful, sexy girls over at helpymycock.com, as well as Dispatch and the Mistress Recommendation forms all make it so callers are pointed towards the best phone sex of their lives… but ain’t it nice to know you don’t have to pay if something doesn’t click!
I want to add my voice to all of those commending LDW on being such a first class organization. All the way through, the sole goal of almost everyone I have ever talked to is to make sure I am happy. I have often told many people that LDW should serve as a customer service model for every business in this country. I am fortunate to have found one mistress who really meets my needs. I am always so grateful at how much she cares about making EVERY call outstanding and always wants my feedback. I know from emailing with others and the wonderful comments above that every LDW mistress feels and acts the same, or each of you would not be there. And on the extremely rare occasion I needed to bring an issue to someone’s attention, LDW has gone to great lengths to make things right as quickly as possible. This satisfaction guarantee is just one more example of your class. Anyone who goes anywhere else isn’t getting the best!
Thank you for the kind words! Wonderful clients such as yourself make it easy for us to provide amazing service! The constant feedback we receive from our clients is so helpful for us to continue to improve the quality of the service we provide. We appreciate everyone who takes time out of their busy schedules to provide us with this feedback – so keep it up!
Ladies-We are seriously so lucky work for a company like LDW which prides itself on being sexy and fun but also incredibly ethical in its business practices.
I am thrilled that we are being loud and proud in letting our callers know that their pleasure comes first..at least in the CUSTOMER SERVICE dept..LOL
Sonali
I agree with you ladies. Having a Satisfaction Guarantee for all sessions, means that a guy can call us and know that either he will have a fantastic session, or he will get his money back. It is truly a win-win. No matter how good a Mistress is, she will not be everyone’s cup of tea. And that’s okay. Like Mistress Piper said, there can be personality conflicts, or just a matter of expectations not being met. We do not get in any kind of trouble. It’s not about that. We just truly want to ensure each and every call you make to LDW is fabulous. *smile*
I personally love this because it’s yet another way that I can take very good care of My callers …. even if taking care of him/her is sending him back to Dispatch and not charging for the call. It’s a very RARE time that I don’t *click* with a caller but it has happened. I love being able to say, “Honestly I don’t think this is going well, can I send you back so you get exactly what you’re looking for?” And then to be able to say, “Of course, you will not be charged and I’ll take care of that on my end.”
I don’t have to say that often — maybe a small handfull of times….but, it’s so great knowing that it’s there. It’s great for me and for callers!
I think this is just one of the ways that we take good care of our callers.
Ms Harper said it beautifully and I’ll paraphrase by saying, when he’s happy, I’m VERY happy!
~smiles~
The women of LDW are so fantastic who could possibly not enjoy the call.
Ahhhhh Susie! That is so sweet! But you know how it goes…sometimes it’s a technical glitch or sometimes you just don’t *click*….we are firm believers in never *settling* for less than the absolute BEST! Just sayin’ 🙂
I am so glad you are getting involved here, susie. 🙂 You are a fun pet and I appreciate your eagerness to please and honor strong powerful women. You belong in LDW-land spreading your sissy cheer and encouraging submission everywhere. Good girl.
A fabulous guarantee to make sure every call is exceptional! Thanks for running a top notch business, Miss Ally.
I completely agree with what the other mistresses have said. I know, for me, that guarantee makes me proud to be an LDW mistress. We truly are the best out there, and we stand behind what we say. No taking the money and running, because we don’t have to! And Ms. Ally never makes us feel bad if a client isn’t thrilled with his call. If we weren’t the best mistresses in the business, she wouldn’t have hired us, and Ms. Ally never loses sight of why she brought each one of us on. Even in a perfect world like LDW, however, personalities and expectations don’t always mesh. No harm, no foul, no worries. The mistresses don’t take offense, they don’t get in “trouble.” We just want our clients to have fun!
I know that the Satisfaction Guarantee is a huge positive for me! I know that the guys who call me can relax and enjoy our time, because if they’re not, hey, no foul or blame for anyone. I want each of my callers to be completely happy with what we create together, and if they’re not, I want to know all about it. See, I love what I do, and I take great pride in it, so I want my guys to love every single second that we spend together.
If you’re not happy, I’m not happy. (and feedback is love.)
Harper
Just another one of the MANY reasons why the world of LDW is such an amazing place! I know that I am not alone is saying that I strive to give every single client an amazing experience! Even if that means suggesting another one of our amazing ladies for his call!