Calls are $ per minute, minimum of 10 minutes billed to your credit card and you must be 18+

If you don’t have a credit card and/or if anonymity is necessary, prepaid gift cards (Visa/Mastercard) are accepted.

GET IMMEDIATE RESOLUTION OF BILLING ISSUES

We aim to resolve all billing and customer service issues quickly and effectively.

Please reach out to us directly with any billing concerns you may have before contacting your credit card issuer, and we will be sure to get it straightened out in a timely manner. When you have an issue, you can receive immediate attention by calling our Dispatch Center at 800-376-0207.

The Dispatch Center is open and staffed by a live operator 24/7, and every dispatcher is trained, authorized, and empowered to resolve most customer service issues and billing issues and questions. If you have an issue that cannot be resolved by our dispatcher, your issue will be escalated to a member of management for quick resolution.

If you are unable to call, please email support@enchantrixempire.com. Briefly summarize your concern and provide as much information as possible, so we can research and resolve the issue. Let us know if you’d like us to get back to you via email or telephone.